Clear, Fair Terms for Your Somatic Hearth Journey

1. Service Agreement for Your Wellness Journey

By accessing or using any part of the Somatic Hearth digital platform, including our website, personalized wellness programs, virtual workshops, consultations, and eco-friendly product recommendations, you acknowledge and agree to be bound by these Terms and Conditions. This agreement governs your use of all services provided by Somatic Hearth.

Our services are designed to support your holistic well-being, offering personalized guidance, educational content, and community engagement. This agreement ensures a mutual understanding of expectations and responsibilities.

Last Updated: October 26, 2023

We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting to this page, and your continued use of our services after such modifications constitutes your acceptance of the new terms. We encourage you to review these terms periodically.

For any questions regarding these terms, please contact us at [email protected]. Somatic Hearth operates under the laws and jurisdiction of Austin, Texas, United States.

2. Wellness Services Scope and Professional Limitations

Somatic Hearth offers professional wellness coaching that encompasses lifestyle guidance, nutritional education, stress management techniques, and mindfulness support. Our practitioners operate strictly within their certified scopes of practice, providing guidance intended to empower you in your personal wellness journey.

Important Medical Disclaimer:

The wellness services provided by Somatic Hearth are designed to complement, but absolutely not replace, professional medical advice, diagnosis, or treatment from licensed healthcare providers. We do not diagnose, treat, or cure any medical conditions. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

In the event of a wellness emergency, please contact 911 or your local emergency services immediately. Our practitioners are trained to refer clients to appropriate medical professionals when necessary.

While we strive for positive outcomes, individual results vary based on commitment, starting point, and other factors. We encourage realistic goal setting and active participation.

3. Your Responsibilities as a Wellness Community Member

Your active participation and honest communication are vital to the success of your wellness journey with Somatic Hearth. We ask that you uphold the following responsibilities:

• Accurate Health Disclosure: Provide accurate and complete health information, including relevant medical conditions, when engaging in personalized programs.
• Active Program Engagement: Actively engage with your personalized program content, attend scheduled virtual workshops, and communicate openly with your wellness practitioners.
• Community Guidelines: Maintain respectful and supportive interactions within our community forums and workshops. Harassment, discrimination, or any disruptive behavior will not be tolerated.
• Appropriate Platform Usage: Use our digital tools, content, and community features solely for their intended purpose, adhering to ethical standards.
• Personal Responsibility: Acknowledge that while our practitioners offer expert guidance, you retain ultimate responsibility for your health decisions and outcomes.

4. Investment Terms and Refund Policies for Wellness Programs

Your investment in your wellness journey is important, and we strive for transparency in our payment and refund policies. Program fees, specific payment schedules, and accepted payment methods will be clearly outlined prior to enrollment in any Somatic Hearth service.

Our refund policy is as follows:

• Satisfaction Guarantee: For most programs, if you are not satisfied within the first 14 days, you may request a full refund, provided you have not extensively utilized the service or downloaded proprietary materials. Specific program terms may apply.
• Cancellation Procedures: Detailed cancellation policies for subscriptions and one-time programs will be provided upon enrollment. Refunds, if applicable, typically process within 7-10 business days.
• Program Changes: In rare instances, Somatic Hearth may need to modify program content or schedules. Clients will be notified promptly, and options for alternative arrangements or pro-rata refunds will be offered.

Late payments may incur a grace period (typically 7 days), after which access to services may be suspended until payment is received. We accept payments via major credit cards and are exploring options for HSA (Health Savings Account) acceptance. Please inquire directly for assistance with insurance reimbursement, as it varies by provider.

5. Wellness Content and Intellectual Property Rights

All content provided on the Somatic Hearth platform, including text, graphics, program materials, designs, and educational resources, is the proprietary intellectual property of Somatic Hearth, unless otherwise stated. This content is protected by intellectual property laws and is intended for your personal, non-commercial use only.

You may not reproduce, distribute, disseminate, modify, or create derivative works from any materials or content provided by Somatic Hearth without our express written permission. This includes, but is not limited to, sharing program modules, workshop recordings, or unique methodologies.

User-generated content, such as testimonials or community forum posts, grants Somatic Hearth a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, and publish such content for promotional or operational purposes. We respect your privacy and will anonymize content where appropriate.

Any third-party content or research referenced on our platform will be duly attributed. For information on permissible uses or to request permission for specific content, please contact us.

6. Liability Limitations and Dispute Resolution Procedures

While Somatic Hearth strives to provide exceptional wellness services, our liability is limited. Our practitioners carry professional liability insurance, and services are provided on an "as-is" and "as-available" basis. We cannot guarantee uninterrupted access to our platform due to technical issues, maintenance, or circumstances beyond our control (force majeure). We disclaim all warranties, express or implied, to the fullest extent permissible by law.

In the event of a dispute or concern regarding our services, we encourage open communication as a first step. Please contact us directly to discuss any issues. Our priority is client satisfaction, and we are committed to resolving concerns ethically and professionally.

Should direct resolution not be achieved, disputes arising under these terms will be resolved through good faith mediation. If mediation is unsuccessful, any legal action or proceedings relating to these terms shall be brought exclusively in the state or federal courts located in Austin, Texas, and you consent to the jurisdiction of such courts.

These terms and conditions, and any disputes relating to them, will be governed by the laws of the State of Texas, without regard to its conflict of law principles.